Cancellations

You can cancel your orders under KNOCKOUT

What is KNOCKOUT's Cancellation Policy?

You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

How do I cancel the order I have placed?

Order can be canceled till it is out for delivery. Note: This may not be applicable to certain logistics partners.
Tap on the “Order History” section under the main menu of your Website/M-site and then select the item or order you want to cancel. In case you are unable to cancel the order, you can refuse it at the time of delivery and the refund will be processed to the source account, if the order amount was paid online.

Can I modify the shipping address of my order after it has been placed?

Not available

I just canceled my order. When will I receive my refund?

If you selected Cash on Delivery as your mode of payment, there is no amount to be refunded as no payment would have been initiated. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund in the Knockout Wallet Points which you can then transfer to your source account within 7-10 days from the time of order cancellation.